Our Services
Coverage & Transit
- Core lanes: Brisbane ⇄ Sydney ⇄ Melbourne with regular runs and options through major regional centres along the way. Expect ~29 hours on average across eastern states; allow for variations by load, access, and traffic/weather.
- Regional reach: We routinely service coastal and inland towns across QLD, NSW, and VIC listed above—plus “everywhere in between.”
Equipment & Capability
- Pantech trucks with 2-tonne tail lifts and side doors for tight urban deliveries
- Blankets, straps, corner guards, and load bars standard
- Two-person crew capability for heavy/fragile items
- POD software and photo capture on delivery
- Online job notes with cubic-metre details for accurate quoting/space allocation (supported by our booking and quote forms).
Compliance, Safety & Insurance
- Chain of Responsibility (CoR): Active policy from 1 January 2023, with training for drivers and loaders.
- Customer property care: Procedure-driven handling for fragile surfaces (stone, glass, lacquered timber), with on-site assessment prior to placement.
- Insurance: Transit cover appropriate to consignment type; certificates available on request.
Customer Communication
- Before delivery: SMS/phone confirmation windows and any access instructions collected (lifts, stairs, parking).
- On the day: Crew call-ahead, GPS-aided ETA updates when feasible.
- After delivery: POD and photo confirmation, plus assembly/rubbish removal tick-off where applicable.
Getting Started
Contact: Call 1300 163 929, text 0411 356 419, or email info@newaytransport.com.au.